·       We will accept Return & Refund for the items purchased online in our store or by our shipping courier; all you have to do is prepare the package and the original purchase receipt / Invoice, and give them to the courier representative for any online order return / Or in visiting our branch. 

·       You may return eligible items for a refund within 14 days of receiving your original order.

·       Our return policy does not apply to items bought on sale or promotion.

·       Accessories cannot be returned or exchanged.

·       Items that are damaged due to wear and/or un-careful trying are not considered faulty.

·       The Refund may take 5 to 6 business days from the date we receive the returned item/s with excluding Weekends and Holiday days.

·       The customer will bear return and Exchange charges per each request at least 1 KD for each.

·       International shipping, we accept the return and exchange if we received the same packing and the item in the original case.

·       We don't get Promo or Sale items to return or exchange in international shipping.

·       In international shipping, the customer will be bearing the return or exchange item rates based on the international shipping rate.